Customer Service

For guidance or assistance, please call to speak to one of our sales associates at: 845.838.1319 

If you are unable to reach one of our representatives due to heavy call volume, please leave us a message with your name, telephone number, and order number, if applicable.  We will return your call as quickly as possible.

You can also contact us 24/7 via email with any questions or concerns at: SHOP@LQDESIGNNY.COM

 

Fabric Samples

If you are interested in ordering fabric samples, please email us at: SHOP@LQDESIGNNY.COM. Include your name, the sample names/colors you would like, and your mailing address. We will mail the requested samples to you promptly.

 

Cancellation Policy

An order may be cancelled within 24 hours of your purchase for a full refund. Please call our customer service team during business hours for immediate assistance at 845.838.1319

 

Business Hours

Monday - Friday: 9 am - 6 pm EST
Saturday and Sunday: 10 am - 5 pm EST
Holidays: Closed